Health Coach/Program Manager

Program Manager/Health Coach – North Louisiana

Full-time Status

• Responsible for client services including the facilitation of employee orientation meetings and wellness screenings.
• Assist with the preparation of client screenings including preparing and copying handouts and schedules, coordinating equipment and supplies, ordering requisition forms, coordination of employee charts, etc.
• Travel to all client locations for screenings.  Responsible for arranging travel accommodations through Sterling’s Office Administrator. Expenses will be paid for by Sterling Wellness.
• Facilitate onsite employee screenings including managing staff, wellness participant sign in, coordination of paperwork including claim forms, lab requisition forms, privacy statements, etc.
• Monthly and/or quarterly services calls and onsite visits to current clients to address current services, drop off health materials, assist with individual or group coaching, etc.
• Coordinate staff for client events and the schedule.
• Provide onsite health coaching for individual review of results and goal setting
• Present group results to wellness participants and health seminars when needed.
• Target moderate-high risk participants for telephonic and onsite health coaching:
  • Adhere to internal and client deadlines.
  • Limit each consultation to 15 minutes when possible.
  • Review abnormal lab results, inquire about taking medications, discuss health risk factors and encourage healthy lifestyle changes charting all details of conversation with each individual and prognosis throughout the year.
  • Assist all participants with goal setting to encourage health behaviors.
• Facilitate group review of lab and biometric results. Collaborate with VP Client Services to create and enhance PowerPoint presentations.
• Submit weekly and monthly activity reports to Health Coach Manager.
• Responsible for communication with client contacts including scheduling location events – screenings, group meetings, etc.
• Responsible for marketing client programs to employee populations to recruit the highest possible participation levels for screenings, coaching events, health challenges, health fairs, etc.
• Attend weekly internal staff meetings remotely (telephone) and once per month in Crowley.
• Monthly visits to Main office in Crowley. Maintain constant communication with Sterling Wellness main office regarding client accounts.
• General clerical duties – filing, faxing, file coordination, stuffing envelopes, organizing, alphabetizing, etc.
• Maintain privacy and confidentiality of health information.

Skills and requirements:

• Computer skills required. Must be proficient in Excel, Word, Powerpoint, and Publisher.
• Attend training at The Cooper Institute as provided by Sterling Wellness and seek certification as a Healthy Behaviors Coach.
• Must attend quarterly in-services. Required to complete one Continuing Education session monthly. Continuing education be in the form of webinar, seminar, article, or conference, and does not have to be health/wellness related. Other topics include but are not limited to; computer literacy, leadership, self-improvement or time management. Submit written report to Sterling team.
• Schedule and maintain evening call hours at least one day per week or as needed in accordance with the call schedule.
• Ability to provide individual consultations to wellness participants.
• Excellent presentation and public speaking skills.
• 65% Travel required – majority in North Louisiana area and some travel across state of Louisiana.
• Flexible schedule to accommodate client events including onsite coaching/education and screenings.
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