Onsite Health Coach (Part-Time)

The Onsite Health Coach provides lifestyle support within Viverae’s health management programs. Health Coaches coach individuals in efforts to improve well-being, achieve wellness goals, and maintain a healthy lifestyle. Onsite coaches connect with employees at work locations to provide coaching, as well as onsite leadership for program engagement, health observance events, challenge kick-offs and check-ins, and biometric screening education.

Responsibilities:

• Makes face-to-face coaching connections, and is recognized as “the face” of the wellness program.
• Drives member participation by creating engagement strategies specific to each location.
• Engages members using motivational interviewing methods and coaching skills.
• Assists members in completing program requirements as needed.
• Fulfills duties with enthusiasm, high-energy and a positive attitude.
• Maintains a thorough knowledge of applicable Viverae policies and procedures.
• Provides onsite presentations, workshops, and other tasks as needed.
• Completes accurate interaction logs on all member contact.
• Ensures the privacy and confidentiality of participants and their health information.
• Delivers customer service that exceeds the client’s expectations and maintains positive relationships while resolving issues.
• Identifies and understands client needs while keeping the key stakeholders of other departments informed.
• Escalates high-level issues to ensure appropriate response and resolution.
• Other duties as assigned/special projects.

Qualifications:

• Bachelor’s degree in health promotion, exercise or wellness-related field.
• Certified health educator, personal trainer, or wellness coach preferred.
• 1-2 years of experience in health promotion, exercise or wellness-related field.
• Exceptional customer service skills.
• Strong interpersonal and communication skills.
• Works well individually and as part of a team, and maintains an upbeat, positive attitude.
• Able to travel extensively (“Road Warrior”).