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Job Title / Keyword

Patient Care Coordinator

My Health Onsite


Responsible for managing all aspects of the front desk, including greeting patients, managing patient flow, scheduling appointments, and entering/managing data in the EMR. Must be patient focused, demonstrating exceptional customer service and interpersonal skills, leading to a higher level of patient engagement.

 Essential Responsibilities

  • Cheerfully greet and check in patients
  • Maintain patient confidence and ensure confidentiality of patient care information
  • Coordination and tracking release and request for patient medical records
  • Coordination and tracking of patient referrals to outside imaging and medical providers
  • Review daily and weekly patient schedules for accurate appointment times and providers
  • Prepare correspondence between medical providers and patients
  • Provide information and assistance to patients
  • Perform general office duties such as scheduling appointments, answering phone, scanning and faxing
  • Identify and escalate priority issues
  • Promote wellness educational programs
  • Assist Nurse Manager with ordering office and medical supplies

Minimum Qualifications

Education: High School Diploma

Experience: Prior experience in medical setting and EMR experience preferred



  • Working knowledge of medical terminology
  • Excellent customer service skills
  • Strong knowledge of computer systems including Microsoft Outlook, Word and Excel
  • Ability to effectively communicate with staff and patients using excellent written and verbal skills
  • Friendly personality and ability to work well as a team member
Apply for this Job
Date Posted
August 19, 2016
Job Type
Kissimmee, FL
Onsite Health & Wellness Services

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