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Wellness Program Coordinator

Northern Arizona Healthcare

Who we are:
Northern Arizona Healthcare (NAH) is the largest nonprofit healthcare organization in a region that encompasses more than 50,000 square miles and serves over 700,000 people. We provide comprehensive healthcare services through two hospitals, Flagstaff Medical Center and Verde Valley Medical Center, as well as through primary care and specialty physician clinics, outpatient surgical centers, the Cardiovascular Institute, Orthopedic & Spine Institute, Cancer Centers, EntireCare Rehab & Sport Medicine, Children’s Health Center, Guardian Air and Medical Transport and Sedona Emergency Department. Our mission: Improving health, healing people, drives our vision and values which is where you come into play. Northern Arizona Healthcare is made up of more than 3,000 healthcare colleagues. Regardless of the job function, we see everyone who works at NAH as a caregiver. Your challenge is to help our caregivers turn some of their caring onto themselves. NAH has a sea of competing priorities, you will be a wellness lighthouse for our employees.
Who you are:
  • You are a maximizer who looks to enhance, and never settles for the status quo.
  • You create trust by being a beacon of support, authenticity, and warmth, with your words and your actions.
  • You obsess over relationships—both internally and externally.
  • You recognize this is a boot-on-the-ground job that makes the biggest impact by being in-person.
  • You invest in the mastery of your strengths while harnessing the resources to support your weaknesses.
  • You defy conventional wisdom as you innovate, design and execute wellness experiences.
  • You can keenly distinguish what moves the needle, and what moves the heart.
  • You make wellness fun and viral.
  • You make mistakes and you use humility as your learning guideposts.
  • You meet people where they are at in their personal wellbeing journey.
  • You are company-culture influencer.
  • You embrace work/life harmony by never sacrificing your own wellbeing.


Project Management
  • Design and deploy outcomes based wellness experiences.
  • Lay out timelines, budget recommendations and communication strategies.
  • Align and attain measurable department goals that also support organizational strategic goals.
  • Identify problems, gaps, challenges and opportunities that move wellness programs from good to great.
  • Deliver results oriented programs that can be see on a graph and felt by the people we serve.
  • Know your key deliverables, points of measurement, known issues, risk assessment, project exclusions and constraints.
  • Serve as knowledge expert in multiple dimensions of wellness (e.g. physical, emotional, nutritional, social)
  • Develop value propositions & perform market research.
  • Lead the annual employee wellbeing fair.
  • Co-partner with departments promoting wellness initiatives (e.g. Heart Health Month, National Nutrition Month, Sleep Week, Men’s Health Week, Cyber Security Month)
  • Lead corporate wide challenges (e.g. Sleep challenge, Steps challenge, Mindfulness challenge)
  • Collaborate with teammates and leaders to pilot new programs (e.g. Wellness kitchen)
  • Lead the NAH Wellness Champions network.
  • Expect new and innovative projects to be assigned as the needs of the department and organization shift.
Communication and Marketing
  • Present impactful topics (e.g. motivation, work/life balance, conflict resolution) to departments and teams.
  • Effective and concise communication in marketing, emails and promotions.
  • Demonstrate strong skills in Microsoft Powe point, Publisher, Word, Excel and Outlook.
  • Break down communication silos.
  • Facilitate innovation with colleagues to build employee engagement.
  • Design communication strategies for our remote, hybrid and off-site colleagues.
  • Use multiple channels to communicate wellness (e.g. colleague portal, Lifepath platform, employee newsletters, All Colleague Forum, leadership meetings, social media).
  • Familiar with digital marketing strategies (i.e. designing, creating, applying).
  • Subject matter expert in wellness with the ability to create content that provides insight, interest and impact.
  • Maintain current communication platforms with updated events and opportunities.
  • Speak at New Colleague Orientation to attract new members into the Lifepath program.
  • Establish on-going relationships with department leaders.
  • Develop a network of community resources and contacts for wellness initiatives.
  • Recruit and expand NAH Wellness Champion team.
  • Sit on councils and task forces, as assigned. A wellness representative should often be at the table.
  • Collaborate with diverse groups of people to develop equitable and intersectional health and wellbeing approaches (i.e. how can wellness be more inclusive.)
Employee Engagement
  • Get to know and connect with NAH colleagues.
  • Build trust and create listening opportunities.
  • Demonstrate true care that allows you to connect with the whole person, not just their job title.
  • Implement colleague recognition programs (e.g. Jr Varsity and Varsity level achievements)
  • Offer learning and mentoring opportunities and continuing education.
  • Create a transparent work environment through vulnerability and courage.
  • Design feedback loops for growth opportunities and process improvement within the department.
  • Be deliberate in supporting company culture and values.
  • Foster social wellbeing within our NAH community (e.g. Beyond the Badge, Facebook page).
  • Build a solid onboarding process with wellness (e.g. Part 2 New Colleague Orientation).
  • Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
  • Stays current and complies with state and federal regulations/statutes and company policies that impact the employee’s area of responsibility.
  • If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
  • Completes all company mandatory modules and required job-specific training in the specified time frame.    


  • Bachelor’s degree in health, health promotion or a wellness related discipline (nutrition, exercise science, public health, behavioral health, social work, nursing, physical therapy, etc.) – Required
  • Master’s degree – Preferred
Certificates and Licensure
  • Any personal or professional certifications and awards adds value; demonstrating your growth-mindset, and it will reimforce our NAH value of being a role model and prioritizing your wellbeing – Preferred
  • Minimum 3 – 5 years experience demonstrating successful coordination and implementation of worksite wellness programs. – Required
  • Minimum 3 – 5 years experience designing and presenting wellness topics, workshops and seminars – Required
  • Minimum 3 – 5 years experience in communication output, media requests and promotional campaigns – Required
  • Minimum 3 -5 years experience demonstrating improved client relationships within a corporate setting and successful collaboration with senior management – Required
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
Apply for this Job
Date Posted
June 30, 2022
Job Type
Onsite Health & Wellness Services

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