The Wellness Supervisor is responsible for program management that promotes overall health and well-being of Maricopa County employees and their dependents. This includes recommending strategic wellness program goals and objectives and ensuring their success through well-defined, communicated and evaluated measurement criteria. Responsibilities also include oversight, evaluation and continuity of current program components such as: onsite fitness centers and classes, onsite health clinic and pharmacy, health risk assessment, onsite mammography, tobacco cessation, weight watchers, annual flu shots, financial fitness seminars, diabetes management, healthy pregnancy program, onsite blood pressure kiosks, telephonic coaching, mental and behavior health offerings, and charitable blood donation opportunities, as well as administration of wellness incentives.
Minimum education and/or experience: Bachelor’s degree in exercise and wellness, health science, health promotion, corporate wellness or related field and three (3) years’ program or project management experience, specifically in employee health, employee benefits and/or wellness, and which included lead, supervisory, work coordination, data analytics, and event planning experience. Training, certifications and/or other special requirements: Must possess, or have the ability to obtain by the time of hire, a valid Arizona driver’s license. Knowledge, skills, and abilities: Knowledge of:
- Principles of corporate wellness
- Principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
- Knowledge of trends and best practices in employee health and wellbeing
- Accounting, budgetary and management principles, practices and procedures
- Relevant federal and state laws
- Leading a team
- Service orientation by actively looking for a means to assist customers
- Website content management
- Attention to detail
- Budget and financial management, including working within constraints of a budget
- Collecting, analyzing and organizing technical or complex data
- Interpersonal communication and customer service
- Written and verbal communication
- Negotiating with vendor partners
- Collaborate as a member of a team
- Recommend policies and strategic goals
- Manage vendors and contracts
- Meet established goals
- Establish and maintain good working relationships with employees at all levels, and with various external partners
- Think strategically and establish business strategies with a longer-term focus based on the organization’s vision
- Manage change
- Prioritize and organize multiple projects with a high degree of initiative and follow through
- Influence and motivate others
Preferred education and/or experience: Experience managing wellness programs across multiple sites/locations. Preferred training, certifications and/or other special requirements: Advanced proficiency in Microsoft Office software including Word, Excel, Outlook, Project, and PowerPoint. Working conditions: Work requires travel to and from job related locations during the course of a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles used on County business. Work is frequently performed indoors. Ability to occasionally lift floor to waist up to 20 pounds. Ability to occasionally lift waist to shoulder up to 20 pounds. Job requires the ability to work in a team environment.
Essential Job Tasks:
- Recommends the strategic design, development, implementation, and maintenance of wellness program goals and objectives. Produce and present financial and statistical reports needed to evaluate results including return on investment and effectiveness of new additions to the wellness program.
- Develops and maintains data strategy and accompanying analytics to evaluate program success and direction.
- Communicates goals, objectives and outcomes of the program to ensure that leadership both understands and supports all initiatives. Select and manage vendor partners to ensure timely and accurate delivery of wellness services.
- Coordinates wellness efforts with overall employee benefits strategy to ensure both are in sync in promoting good health and containing medical costs.
- Manage information on the wellness section of the Intranet, County website and other communication mediums.
- Ensures successful planning and execution of wellness events and projects.
- Effectively advocates for the wellness program, its components, and its financial impact.
- Seeks out new approaches to improve outcomes and increase employee satisfaction in the wellness program.
- Collaborates with the recruiting staff team to leverage the wellness program as a means to attract talent.
- Supports Wellness Champions located throughout county facilities and ensures they understand how best to communicate, champion change, and promote the wellness program and its components at their sites.
- Receives and responds to feedback from Wellness Champions.
- Identifies and develops initiatives to leverage existing partnerships.
- Collaborates with other departments within the organization, as appropriate, to align efforts and reinforce a culture of wellness.
- Supervises Fitness Coordinator and Wellness Coordinator to include overseeing daily workload, monitoring performance, conducting performance evaluations, providing staff training, and participating in interview and selection processes.
- Assists in preparing and managing the wellness budget.
- Continually stays abreast of trends in health and wellness and evaluates their feasibility for inclusion in the County wellness program.
- Fulfills other duties as assigned.
The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.
It is the policy of Maricopa County not to discriminate in employment or the provision of services. Maricopa County is an Equal Opportunity Employer. We provide reasonable accommodation in the application and/or testing process to eligible individuals requesting assistance under the Americans with Disabilities Act. Auxiliary aids and services are available upon request to individuals with disabilities.
First review of applications will begin on November 27, 2017.