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Job Title / Keyword

Benefits Supervisor

City of Garland

Position Summary

Responsible for the program administration, engagement and support service efforts for a wide array of city benefit and wellness programs.

Essential Job Functions


  1. Responsible for managing effective and timely support for employees and retirees.
  2. Serve as implementation partner for annual program cycles such as Open Enrollment, Commit to Wellness, and other benefit offerings.
  3. Stay abreast of all city benefit offerings and participant guidelines.


  1. Administer employee wellbeing initiatives focused on risk reduction, condition management and overall health
  2. Partner with external vendors and CityCare Clinic to provide on-going education programs and resources
  3. Administer the city’s wellness portal, Virgin Pulse, and related programs


  1. Serve as project lead for retirement education programs
  2. Facilitate and oversee retirement preparation sessions

Minimum Education & Work Experience

– Associate’s Degree or equivalent college coursework
– 3+ years related experience including leading others in a similar setting

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Knowledge – Abilities & Skills

Education/ Experience:

  • Bachelors Degree in Human Resources, Business Administration, Public Administration or related field
  • 5+ years of direct experience in benefits administration, human resources, or customer support preferred
  • Advanced level experience in MS Office
  • Direct experience developing and/or leading group presentations, meetings or events- both instructor-led and virtual

Knowledge, Skills & Abilities:

  • Intermediate knowledge of business practices and procedures
  • Demonstrated project management skills with the ability to plan and lead multiple tasks and events on target and on budget
  • Excellent verbal and written communication skills with the ability to communicate with tact and diplomacy
  • Ability to present information in an organized, logical manner and ensure execution as expected for all core functions
  • Ability to interact and establish positive working relationships with employees at all levels
  • Ability to work independently and/or in a team environment
  • Ability to maintain confidentiality in regards to employees’ personal health information
  • Efficient time management skills and ability to prioritize workload

Licenses & Certifications

– Valid Class C Texas driver’s license

Physical Tasks & Working Conditions

The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards. Occasionally required to work outside regular business hours to conduct training at various locations.
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Date Posted
June 16, 2023
Job Type
Garland, TX
Human Resources

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