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Privacy Policy


This Privacy Policy is effective as of April 30, 2009. WELCOA reserves the right to change this Privacy Policy or implement new technology at any time. Any changes to this Agreement will be effective immediately upon posting the latest version on our Site. Your use of the Site will be deemed acceptance of such changes. Be sure to review this Privacy Policy periodically to ensure familiarity with its most current version.

Privacy Policy:

The Wellness Council of America is committed to respecting your privacy concern with the information you have entrusted us with. We give users choice and consent over how their personal information is used, and remove names immediately upon request.

At various points on our site, you may provide personal contact information when you ask for information, register for an event, respond to surveys, provide feedback, or request written materials. Any of the information we collect from you may be used to add you to our email distribution list. If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email. If you have previously unsubscribed, you will not be re-added to the distribution list.


Our website and email may use “cookies” and similar means to gather information. A cookie is a small text file that is placed on your hard disk by a Web page server if permitted by your browser settings. Cookies are uniquely assigned to you. Cookies are also used to recognize consumers’ preferences, store session information (such as items that consumers add to their shopping cart), and past activity at our Site in order to provide better service, easier access when you return to our Site, and to enable the delivery of offers that may be of interest to you. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Site or other websites you visit.


We maintain physical, electronic, and procedural safeguards that meet or exceed industry standards to guard your nonpublic personal information. We protect your account information by placing it on the secure portion of our Site, using firewalls and other security technology to protect our network and systems from external attacks, and requiring you to enter a unique user name and password to access your account information online. Also, our servers have been enabled with Secure Sockets Layer (SSL) technology to prevent unauthorized parties from viewing the nonpublic personal information that you provide or access during a secure session (look for the padlock icon on your browser). In addition, we employ Authorize.Net’s digital certificate services to authenticate that you are transacting with our Web site.


We will immediately unsubscribe anyone who requests that their name be removed from our email lists. To be removed follow the instructions at the bottom of any email from us, or send an email to with the words “Unsubscribe” in the subject line.

Health Information Alerts and Product Updates:

From time to time, we may also send to you news bulletins or product alerts on products or services from the Wellness Council of America or WELCOA’s Premier Providers. If you do not wish to receive these news bulletins and other information, please type “Unsubscribe” in the subject field of an email message and send it to:

Third-Party Use:

We permit selected organizations to advertise in our email publications. Furthermore, we may, from time to time share your information with other organizations.

Third-Party Links:

The Site may contain links to web sites operated and maintained by third parties over which we have absolutely no control. Any information you provide to third party websites will be governed under the terms of each website’s privacy policy and we encourage you to investigate and ask questions before disclosing any information to the operators of third-party websites. We have no responsibility or liability whatsoever for the content, actions or policies of third-party websites. The inclusion of third party websites on our Site in no way constitutes an endorsement of such web sites’ content, actions or policies.


When visiting the WELCOA Store, you will be asked for certain types of personal information: name, shipping or billing addresses, telephone number, fax number, email address, and, if provided (by you), credit card and other financial information. You may be asked to participate in a survey or register with the Site. Collection of this information allows us to fulfill your order and track customer satisfaction. All our employees who may need access to your information to fulfill your order and service your account are bound by written confidentiality agreements and are (a) only authorized to use the personal information for these limited purposes and (b) are not permitted to use personal information in any other way or for any other reason.

We may also collect non-personally identifiable information from you when you visit the Site (e.g., your IP address, browser type, domain name, etc.). This information is collected and analyzed in the aggregate in order to improve the function and content of the Site and to allow us to know which pages consumers access or visit the most.

Well Workplace Awards:

By submitting a Well Workplace Awards Application, your company is agreeing to release your information publicly. WELCOA, at its sole discretion, may choose to disseminate and publish exemplary operating plans, vision statements, job descriptions, team minutes, and similar documents so others may learn from your example.

Protection of Children:

The Site is a general audience web site that is not specifically designed or targeted at children. We do not knowingly collect, use or disseminate any personally identifiable information from children under the age of 13. If, however, we become aware that personally identifiable information regarding a child under the age of 13 has been collected at the Site, without a parent’s or guardian’s permission, we will use such information for the sole purpose of contacting a parent or guardian of the child to obtain verifiable parental consent. If we cannot obtain consent after a reasonable period of time, or if when contacted a parent or guardian requests that we do not use or maintain such information, we will make reasonable efforts to delete it from our records.