Health Management Consultant

MMA Mid-Atlantic – MMA Greenville
Health Management Consultant

Marsh & McLennan Agency (MMA) is a wholly owned subsidiary of Marsh, serving the risk prevention and insurance needs of middle market companies in the United States. MMA has access to broad resources and solutions across all of its sister companies under the Marsh & McLennan Companies (MMC) banner.

Through the strength of our management team, our geographic presence and our world class services, MMA provides public and private companies with risk management and employee benefit support that helps them flourish. We are proud to provide our clients with best-in-class services that meet their growing needs.

Responsibilities:
Develop and promote health and wellness initiatives for MMA’s clients. Provide ongoing support and education in keeping with MMA’s corporate service philosophy. This position will identify behaviors and factors that influence or compromise health; identify factors that inspire learning or factors that hinder or foster the process of health education. Evaluate available data to provide guidance and recommendations to client regarding population health management as well as seek opportunities for health and wellness initiatives with prospects.

• Responsible for the strategic planning, implementation and evaluation of population health management programs for Rosenfeld Einstein and their associates.
• Work in conjunction with brokers and account managers to review, analyze, and make recommendations on clients’ wellness initiatives and health education programs.
• Work with Chief Medical Officer (CMO) and data analytics team to coordinate medical intelligence reports and CMO recommendations. Review, interpret and present analysis and recommendations alongside account management team to the client.
• Determine vendors from whom to obtain proposals. Meet with client to review options and make recommendations relative to the client’s wellness goals.
• Maintain communications and coordinate activities with outside vendors providing services to client. Interact with client and health and wellness vendor to resolve service issues.
• Review vendor updates and other industry publications to stay current with changes in vendor programs, health and wellness developments, as well as legislative mandates.
• Documentation in agency management system (AMS) with client health management strategies, wellness plan data, and upload all pertinent plan documents into AMS file structure.

Qualifications:

• Accountable/Reliable/Responsible – Ability to accept responsibility and account for his/her actions, in addition to being dependable and trustworthy.
• Accuracy – Ability to perform work accurately and thoroughly.
• Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others Adaptability – Ability to adapt to change in the workplace.
• Analytical Skills/Conceptual Thinking – Ability to use thinking and reasoning to solve a problem, including the ability to think in terms of abstract ideas.
• Autonomy – Ability to work independently with minimal supervision.
• Communication, Written and Oral – Ability to communicate clearly, concisely, and effectively using written and spoken word.
• Customer Oriented – Ability to take care of the customers’ needs while following company procedures.
• Honesty/Integrity/Ethical – Ability to be truthful and be seen as credible in the workplace.
• Initiative – Ability to make decisions or take actions to solve a problem or reach a goal.
• Innovative – Ability to look beyond the standard solutions.
• Leadership – Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Presentation Skills – Ability to effectively present information publicly.
• Time Management – Ability to utilize the available time to organize and complete work within given deadlines

Requirements:

• Education: Bachelor’s degree in related field required; RN / BSN preferred
• Experience: 4+ years prior experience in the health education field preferred
• Computer Skills: Proficient in Microsoft Office products and ability to quickly learn agency management software. Must be able to use Microsoft Outlook for written communication as well as maintaining and responding to calendar, appointment and meeting invitations.
• Travel to various office and client locations may be required. Must have valid transportation.